We make every effort to give the best service possible to everyone who contacts us.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact Operations Manager
email: cpicb.HuntingdonRoadSurgery@nhs.net
phone: 01223 364127
Our usual procedure is to investigate what happened and where appropriate draw out any learning points that we can use to improve our service.
Please be aware that unless you say otherwise, where you have named individual(s) the matter will usually be brought to their attention.
Please note: only use this email address to contact our practice management. Emails may not be read for several days. If you need medical advice, please contact reception.
