Prescriptions

• If you are eligible to use our Dispensary in Girton, we will send your prescriptions there unless you have specified otherwise.

• If you have nominated a usual pharmacy, your prescription will be sent there. You can set your "nominated pharmacy":

  • In person at any pharmacy.

  • Using our online portal.

  • Via the NHS app.

• If you have not nominated a pharmacy, your prescription will be sent to the electronic prescription service. You can then pick it up at any pharmacy in England.

• If you are temporarily staying out of the area, we can send your prescription to a different pharmacy. Please provide the pharmacy’s name and postcode on the form, or include these details in your online request.

Repeat prescriptions are for those medications which you and the doctor have agreed you should take long-term.  

• NHS app. The first time you use the NHS app you will be taken through various ID checks.  
• Our online portal Systmonline Systmonline To have access to this service please register for it in person at our reception.  You will need to bring photo ID
• Using the repeat prescription slip from the pharmacy.  Tick the items you require and return it to us through our letter box, or by post.
• In writing to the surgery. Please remember to include your request, name, address and date of birth.
• Most local pharmacies will send prescription request forms to the surgery on your behalf.  Please note that if you choose this option, it will take us longer to process the request because it takes time for the pharmcies to send the requests to us.  

For safety reasons

• We cannot take requests by telephone 
• We cannot take requests by email
  

• Your prescription will be ready for collection 48 hours (two working days) after we receive your request. This excludes weekends and bank holidays.

• If you submitted your request via a pharmacy, please allow an extra working day for processing, as the pharmacy needs to deliver the prescription to us.

• If your repeat prescription request falls between Christmas and New Year, please ensure you submit your request well in advance of the Christmas period.

• If your repeat is due over a bank holiday please make sure you order in plenty of time. Repeat prescriptions can be requested up to 2 weeks before they are due. 

• If you wish to speak to the Prescriptions Clerk by phone, please call after 11:30 AM at 01223 364127.

Dispensary Service

If you live more than a mile (as the crow flies) from the nearest pharmacy, we can dispense your medication from our Dispensary at Pepys Way in Girton. This service is available to residents in the following areas:

• Girton (only those living north of the A14 bridge)

• Oakington

• Dry Drayton

• Coton

Important:

National legislation prevents us from offering this service to anyone who lives within a mile of their nearest pharmacy.

If you have regular repeat prescriptions that do not change between your surgery reviews, consider requesting a "batch" of prescriptions.

• A batch of prescriptions allows you to collect your medication each month from the pharmacy without needing to request it from us each time.

• When the batch is running low, your pharmacy will remind you to schedule a review with us.

NHS Prescriptions in England 

There is a charge (the NHS prescription charge) for each item on your prescription.  This is payable to the pharmacy or dispensary on collection of your medication. 

However, in England, around 90% of prescription items are dispensed free.  You may be eligible for free prescriptions are:

• on specific benefits or through the NHS Low Income Scheme
• are under 16y of age
• are aged 16-18y and in full time education
• are aged 60y or more
• have certain medical conditions and have a medical exemption certificate
• are pregnant and have a pregnancy exemption certificate, available from your midwife

More information is available from the NHS website or use the eligibilty checker.

For those on regular medication, but have to pay for their prescriptions, the NHS offers prepayment certificates.

These will work out cheaper for you if you have 

• 4 or more items in 3 months
• more than 14 items in 12 months

Find out more about NHS prescription pre-payment certificates

Telephone advice and order line 0845 850 0030

 Click here for more information.